WP Sharks™ has created this statement in order to demonstrate our firm commitment to privacy. The following statement discloses all of our information gathering and dissemination practices. Including, but not limited to, what personally identifiable information is collected from you through our website, how it is used, and what information is collected by our software, and how that is used. We value your business and we respect your privacy.
Contextual Definitions
- "User(s)". People who establish or access a connection to a site in our network.
- "Customer(s)" or "Member(s)". People gaining additional access to Products/Services.
- Contextual references to "you" or "your" or "you're" indicates You (User or Member).
- "Product(s)" or "Software" is a reference to software that we distribute directly or indirectly.
- "Services" means an act or deed performed by us, our Software, or a site in our network.
- "WP Sharks" or "we" or "us" or "our" or "our network" refers to WP Sharks™ as an online entity (our company). This includes other sites in our network; e.g., other divisions of WP Sharks™ that might be located on a different domain, but are still operated by us.
Children's Privacy
We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. We do not knowingly collect information from children under the age of 13; nor do we target our websites, Products and/or Services to children under the age of 13.
Third Parties
We have never shared our Customers' names with third parties, unless a User has specifically requested to receive special offers or promotions with an advertiser found on our website. Or, if a User creates a public profile specifically for the purpose of being shared within an online community hosted or owned by WP Sharks. Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the Customer, other than for the express purpose of delivering the purchased Product or Service requested by the Customer.
Community Profiles
Information submitted through forms for the purpose of creating an online public profile may be shared publicly; depending on the privacy settings specified by the User, from within each community that each profile was created. We will never share a public profile in any manner that is not consistent with the privacy settings specified by the User that created the profile.
Public Postings / Blogs
At times we may provide hosting Services for blogs and/or websites that are available for public viewing. If you, the User, decide to post blog entries or make other information available through hosted pages, Services, profiles, photo albums, or other public areas, we will not be held responsible for whom this information is viewed by, or how it is used by the public.
No Spyware / No Adware
None of the Software available from WP Sharks contains any form of spyware or adware. However, some software (not ours; e.g., from third parties) which we may occasionally provide links or references to, is not within the control of WP Sharks. Therefore, third party Software, may or may not contain forms of adware or spyware. For this reason we ask that you carefully read all license agreements related to any Software Product that you intend to download.
Data Collected On-Site
Your IP address is used to gather broad demographic information. In addition, we use cookies and 1x1 pixels to deliver better Services, provide account management, and targeted marketing messages to you, the User. Collectively, these tools are used to track anonymous data, and in some instances where personally identifiable information has been provided by a User; to provide account Services, and/or to provide better, more relevant messages to that User.
Data Collected by Our Software
Our Software collects and reports basic environment information to help us plan for and improve future versions of our Products. All of the information collected by our Software is stored anonymously with no identifying information. This is not unlike WordPress itself, which reports a lot of information to WordPress about your site. Our software does this on a much smaller scale and, unlike WordPress, does not collect any identifying information that would link that data back to your site. The following information is what our Software collects and reports back to us:
- MD5 Hash of the server IP address (e.g.,
2909a2c64757ce93daa60e3cfc653ef1; note: we do not store any IP addresses; all reported data is stored anonymously; we use this hash to filter out duplicate reports from the same server). - Server OS (e.g.,
Linux) - PHP Version (e.g.,
5.4) - MySQL Version (e.g.,
5.5) - WordPress Version (e.g.,
4.2.2) - Product Version (e.g.,
160721.4564) - Product Name (e.g.,
WP Sharks Core)
We use this information to help us make decisions about what versions of PHP, MySQL, WordPress, etc; that we should put our focus on. Ideally, we would always build our software products in a way that optimizes them for the latest versions of PHP/MySQL. However, unless and until we can be relatively certain that our customers are running on servers that are up-to-date, we hold off on doing so. Thus, gathering these statistics helps us make technical decisions.
If for any reason you'd like to disable the anonymous stats collection, create an MU-Plugin with the following filter:
<?php
add_filter('wp_sharks_core_app_stats_enable', '__return_false');
// Referencing: <http://bit.ly/wp-sharks-core-app-stats>
e.g., You can put this code into: /wp-content/mu-plugins/wp-sharks-core-opt-out.php
Registration Forms
Our site registration forms require our Users to enter their email address, contact info, and sometimes personally identifiable information such as: email address, first name, last name, address, city, state, phone, date of birth, and postal/zip code. We use data provided through registration forms to send the User information about our company, create online community profiles, and to provide (or sell) various subscription Services and/or other Products.
Network Security
WP Sharks has put in place physical, electronic and managerial procedures to safeguard the information that is collected. Various security technologies have been implemented to ensure that external parties cannot access or modify Users' personal information on the WP Sharks network. Specifically, Secure Sockets Layer (SSL) encryption is used on specific web pages to safeguard online purchase transactions. SSL technology is the industry standard protocol for secure, web-based communications.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
Financial Information
Customer payment information (credit cards, social security numbers, financials, etc.) are all processed securely through Stripe™ and/or PayPal®. WP Sharks does not store complete Customer financial information on its own servers, or in its own databases; regardless of whether you enter your financial information at WP Sharks or directly through Stripe™ or PayPal®. We store only the last four digits of your credit card number as a visual reference, and only if you explicitly tell us to, by clicking the 'Save to account' box during checkout.
Liability
Our sites contain links and advertisements for various other sites. We are not responsible for the privacy practices or the content of such websites. In addition, we offer Services that provide access to online communities hosted by WP Sharks. If you provide information for a public profile that is shared within one or all of these communities, we will not be held responsible for how this information is used by others who view such profiles.
Third-Party Hosting
WP Sharks provides hosted Services which allow other Users to create their own blogs and/or websites. These hosted areas, which are operated by other Users (or third-parties, or non-WP Sharks sites), are constantly reviewed for misuse. Because these areas are operated by other Users, any information submitted through any forms associated with these blogs or websites is not within our control. Therefore, any information you submit through pages or files which are hosted by non-WP Sharks sites, or other areas operated by third-parties; is not subject to the terms of this privacy statement.
Cookies
We use cookies to track whether or not visitors have seen or used our sites, Products and Services. Cookies are also used for advertising and tracking of advertising campaigns. In some cases, cookies may be used to store account identification information, or customized User settings and preferences for sites belonging to WP Sharks. Some cookies may contain personally identifiable information.
Abuse
If someone abuses our system, we may disclose their IP address and any pertinent information we have about them to law enforcement agencies or other organizations involved in apprehending that person. In addition, we reserve the right to work directly with law enforcement agencies that subpoena WP Sharks for information related to any criminal investigation.
Opt-Out
You may opt-out of all the Services, tools, Products, and/or Software that we provide at any time you wish. To opt-out of cookies, please disable cookies in your browser. To opt-out or delete all of your accounts, email, profiles, and/or other memberships or subscriptions associated with WP Sharks; please contact us in writing (or via email) with a request for termination of such Services.
Backups
Daily backup information is stored on secure devices maintained by WP Sharks. If you decide to opt-out of any or all of the Services offered by WP Sharks; any information that was deleted, may remain on backup for a period not to exceed 30 days. After 30 days, any and all information that is stored on backup will have been permanently deleted as well.
Additional Policies (Included Herein by Direct Reference)
- Please read our Terms & Conditions.
- Please read our Support Policy.
- Please read our Refund Policy.
Other Divisions Of WP Sharks™
Other sites and Services powered by WP Sharks™ (e.g., other divisions of our corporation) may have their own privacy policy as well as terms & conditions of use; specifically related to the Products and/or Services they provide. Please read the legal section within any site powered by WP Sharks for further details.
Closing Statements / Acceptance / Changes
Acceptance of this Privacy Policy
By using a website powered by WP Sharks you indicate that you've read and agree to this Privacy Policy; and all other policies included herein. Please be sure that you also read our Terms/Conditions, Support Policy, and Refund Policy.
Future Modifications / Changes to Privacy Policy
We reserve the right to change or modify our current Privacy Policy without prior notice. If we decide to change our Privacy Policy we will post those changes on this page and/or update the modification date below. Any policy changes related to the purchase of a Product license will apply only to Products purchased after the date of the change.
This policy was last modified on: July 16th, 2016
Contact Information / Mailing Address
Please contact WP Sharks™ if there are any questions regarding this Privacy Policy.
WP Sharks™: 4132 Atlanta Hwy, Office Suite #110-117 Loganville, GA 30052
Toll Free: (800) 799-1269 — Office Fax: (888) 224-9827