This article provides a list of Events that occur in WooCommerce which are then forwarded to Intercom. The Event Names follow a standard of beginning with order- or subscription-, followed by the current status of the Order or Subscription when the event occurs in WooCommerce; e.g., order-processing, order-completed. The Events described here will show up […]
Knowledge Base
Knowledge Base Articles
Creating a Personal Access Token
This article explains how to create a Personal Access Token in your Intercom account. See also: this article at Intercom. Choose 'App Settings' from the main menu. Click this button to begin the instant approval process. Choose the 'Standard' option when generating a Personal Access Token. Finally, copy your Personal Access Token. ... and give […]
Monospace Fonts Selection
Supports a custom selection of monospace fonts.
jQuery Selectors and Selector Exclusions
Support custom jQuery selectors. Support custom jQuery selector exclusions.
Highlight.js Style Options
Powered by Highlight.js. Supports 166 languages and 70+ themes (i.e., styles). Supports background color overrides.
Product License Keys
Products that require a license key, will ask for your license key when installing the software. By entering your license key you will enable automatic updates for the associated WP Sharks plugin in WordPress. When you have one of our products installed, you can also navigate to DashboardWP Sharks, where you can activate/deactivate license keys […]
WordPress Theme Integration
The KB Articles plugin integrates with any theme for WordPress automatically, because it integrates with a WordPress core feature, Custom Post Types. Whenever you install the KB Articles plugin it adds a new Post Type that is specifically for KB Articles. The KB Articles plugin also adds support for what is referred to as a […]
[kb /] Shortcode
The Shortcode produces a summary of KB Articles in a variety of ways. By default, it also displays a KB Article search box, Categories, and Tags. However, all of this behavior can be altered through the Shortcode Attributes described in this article. Default Behavior This example is quick & easy. The built-in defaults are all […]
KB Article Feeds
The KB Articles plugin supports native WordPress feed formats that are applied to KB Articles like any other Post Type in WordPress. This article shows the structure of feed URLs made possible by the KB Articles plugin, assuming you have not altered the default Permalink structure that comes with the KB Articles plugin when you […]
Jetpack Integration
The KB Articles plugin is compatible with Jetpack. It supports the Jetpack Sharing module and also the Jetpack Markdown module. So if you're running the Jetpack plugin for WordPress, you have the option of enabling Markdown and then writing all of your KB Articles in Markdown (highly recommended). Writing KBAs in Markdown can be very […]