WordPress Theme Integration

The KB Articles plugin integrates with any theme for WordPress automatically, because it integrates with a WordPress core feature, Custom Post Types. Whenever you install the KB Articles plugin it adds a new Post Type that is specifically for KB Articles. The KB Articles plugin also adds support for what is referred to as a […]

[kb /] Shortcode

The Shortcode produces a summary of KB Articles in a variety of ways. By default, it also displays a KB Article search box, Categories, and Tags. However, all of this behavior can be altered through the Shortcode Attributes described in this article. Default Behavior This example is quick & easy. The built-in defaults are all […]

KB Article Feeds

The KB Articles plugin supports native WordPress feed formats that are applied to KB Articles like any other Post Type in WordPress. This article shows the structure of feed URLs made possible by the KB Articles plugin, assuming you have not altered the default Permalink structure that comes with the KB Articles plugin when you […]

Jetpack Integration

The KB Articles plugin is compatible with Jetpack. It supports the Jetpack Sharing module and also the Jetpack Markdown module. So if you're running the Jetpack plugin for WordPress, you have the option of enabling Markdown and then writing all of your KB Articles in Markdown (highly recommended). Writing KBAs in Markdown can be very […]

WooCommerce Integration

The KB Articles plugin works both as a global knowledge base (i.e., you can write articles that are not associated with any specific WooCommerce Product), and it also makes it easy to build Product-specific knowledge bases too. Product-Specific KB Articles Whenever you create a new KB Article, you can choose to connect that article to […]

KB Article Post Type

The WooCommerce KB Articles plugin installs a new Post Type in WordPress, specifically for KB Articles. You will find this new Post Type in the main menu (screenshot below). The available options are as you'd expect; i.e., Add Article, Categories, Tags, Options, etc. WooCommerce Product-Specific KB Articles When you create a new KB Article, you […]